Legal Documents

99x00 Terms & Conditions — Written Clearly, in Bengali

It's important to read these terms before creating and using an account at 99x00. We've made every effort to write them in plain, straightforward language — cutting through legal jargon so the key points are always clear.

Last Updated: January 2026

Terms Summary

A quick overview of the key points before you dive in — though we recommend reading the full Terms & Conditions.

Age & Eligibility

You must be at least 18 years old to use 99x00. Each person may register only one account, using their own name and personal details.

Deposits & Withdrawals

Minimum deposit ৳200, minimum withdrawal ৳200. Withdrawals to bKash and Nagad typically arrive within 15–30 minutes. The platform charges no fees of its own.

Bonus Terms

Every bonus comes with its own wagering requirements. These must be met before you can withdraw from your bonus balance. The same bonus cannot be claimed more than once.

Prohibited Activities

Account sharing, bonus abuse, match fixing, and operating multiple accounts are strictly prohibited. Breaking these rules may result in permanent account closure.

Account Security

Keeping your login credentials secure is your responsibility. You are accountable for all activity that takes place on your account. If you notice anything suspicious, contact support immediately.

Terms Updates

99x00 reserves the right to update these Terms & Conditions at any time. You will be notified of any changes. Continued use of the platform constitutes acceptance of the updated terms.

1General Terms & Introduction

99x00 (referred to as "we" or "the platform") is an online betting and gaming platform operated for users in Bangladesh. By registering an account or using 99x00, you agree to these Terms & Conditions.

Compliance with these terms is mandatory. If you object to any of them, please do not use the platform. For any questions, reach out to our support team — we're always here to help.

These terms are prepared in line with international gaming license guidelines and are updated on a regular basis.

99x00 offers the following services: Sports Betting, Live Casino, slots, fishing games, e-sports betting, and table games. These terms apply to all sections. Where a specific section has its own rules, they will be listed on the relevant page.

2Account Registration & Eligibility

Age Requirements

You must be at least 18 years old to open an account at 99x00. Providing a false age at registration is a serious violation. If a user is found to be underage during verification, the account will be closed immediately and the balance may be forfeited.

One Account Per Person

Only one 99x00 account is permitted per person, household, or device. If multiple accounts are detected from the same IP address or device, the system will flag them automatically and all associated accounts may be temporarily or permanently suspended.

Providing Accurate Information

The name, date of birth, phone number, and email you provide at registration must be accurate. Incorrect information may cause problems during KYC verification later and could result in withdrawal holds. To update any details, please contact support.

Opening an account under someone else's name or with false information is strictly prohibited. Such accounts may be closed at any time without notice and all balances will be forfeited.

KYC Verification

Identity verification (KYC) is required for withdrawals above a certain amount. You'll need to submit a photo of your National ID card or passport. Verification is typically completed within 24–48 hours. Withdrawals of large amounts will not be processed without a completed KYC.

3Deposit Rules

99x00 supports deposits via bKash, Nagad, Rocket, Upay, and several bank transfer methods. Processing times may vary depending on the method used.

Methods Minimum Maximum Time
BKash ৳200 ৳50,000 3–5 minutes
Nagad ৳200 ৳50,000 3–5 minutes
Rocket ৳200 ৳30,000 5–10 minutes
Bank Transfer ৳1,000 Unlimited 1–3 Hours

When making a deposit, always ensure you send funds to the correct account number. Amounts sent to the wrong account cannot be guaranteed to be recovered. 99x00 does not charge any processing fees on deposits — however, mobile banking services may apply their own charges.

If your balance doesn't update after a deposit, contact support immediately with your transaction number (TrxID). The issue is usually resolved within 30 minutes.

4Withdrawal Rules

There are a few conditions to meet before withdrawing from 99x00. These requirements are in place to protect the platform and prevent money laundering.

Withdrawal Terms

  • At least one successful deposit must be on the account.
  • The applicable wagering requirements must be met before withdrawing from a bonus balance.
  • Withdrawals must generally be made via the same method used for your deposit.
  • Maximum withdrawal limits are determined by your account's VIP tier.
  • Large withdrawals will be held if KYC verification has not been completed.

Withdrawal Time

Most mobile banking withdrawals are processed within 15–30 minutes. During peak hours (5:00 PM to 10:00 PM), it may take up to 2 hours. Bank transfers take 1–2 business days. 99x00 does not charge any withdrawal fees.

If a withdrawal needs to be reviewed for suspicious transactions or AML compliance, additional documentation may be requested and processing may be delayed.

5Bonus & Promotion Terms

99x00 offers a range of bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page.

Wagering Requirements

Bonus balance cannot be withdrawn directly — you must first meet the wagering requirement. For example, a 30x wager means that if you receive a ৳1,000 bonus, you must place ৳30,000 in bets before withdrawing. Not all games contribute equally to wagering — slots typically count at 100%, Sports Betting at 10–50%, and Live Casino at 10–20%.

General Bonus Rules

  • The same promotion cannot be claimed more than once.
  • Bonuses may only be used on your own account.
  • Expired bonus offers will be cancelled automatically.
  • 99x00 reserves the right to cancel any bonus if evidence of abuse is found.
  • If you have an active bonus, complete its wagering requirements before claiming a new one.

If you have any questions about bonus terms, ask support before claiming — it's much easier to avoid disputes that way.

6Betting Rules

When placing bets in the 99x00 Sports Betting section, certain general rules apply.

Bet Acceptance & Cancellation

A bet is only valid once it has been successfully confirmed. If your connection drops before confirmation is received, the bet may not have been accepted — check your betting history to verify. 99x00 reserves the right to void any bet accepted at incorrect odds due to a technical error.

Live Betting

In Live Betting, odds change every second. If the odds shift while your bet is being placed, the bet will be accepted at the updated odds, and you will have the option to accept or cancel. The "Cash Out" feature lets you close a bet early, though the offer may change before you confirm it.

Match Results & Disputes

Match results are determined based on official scores. If a match is cancelled due to rain or any other reason, bets will be refunded. In the event of any dispute over a result, 99x00's decision will be final.

7Prohibited Activities

The following activities are strictly prohibited on 99x00. Violations may result in account closure and forfeiture of your balance.

  • Operating multiple accounts or using another person's account.
  • Bets placed with the deliberate intent to abuse the bonus system.
  • Placing bets using match-fixing arrangements or insider information.
  • Tampering with platform software or exploiting bugs to gain an unfair advantage.
  • Depositing or withdrawing funds for the purpose of money laundering.
  • Harassing or defrauding other users.
  • Spreading false information about the platform or posting misleading content on social media.

If evidence of prohibited activity is found against a user, the relevant authorities may be notified.

8Account Suspension & Closure

99x00 reserves the right to suspend or permanently close an account under the following circumstances.

  • Violation of terms and conditions.
  • Failure to pass KYC verification or submission of false information.
  • Suspicious transactions or suspected money laundering.
  • Account closure requested by the account holder (self-exclusion).
  • Extended inactivity on your account (18 months).

If You Want to Close Your Account

You can close or temporarily suspend your account at any time — just contact support to request it. Make sure to withdraw any remaining balance before closing. If you'd like to reopen a closed account, reach out to support; a waiting period may apply in some cases.

9Responsible Betting

99x00 believes betting is for entertainment — not a solution to financial problems. We've put a range of tools in place to help keep our users safe.

  • Set deposit limits — daily, weekly, or monthly.
  • Session time limits — decide in advance how many hours you want to play.
  • Self-exclusion — temporarily suspend your account for a set period.
  • Detailed reports on betting history and spending.

If betting is starting to feel like a problem, talk to family or friends, or reach out to our support team. You'll find detailed tools and guidance on the Responsible Gaming page.

If you feel something is wrong, don't hesitate to reach out. 99x00's support team is ready to help — no judgment, no questions asked.

10Privacy & Data Protection

Full details on how we collect, store, and use your personal information are outlined in our Privacy Policy. The key points are:

  • Your information is never sold to third parties.
  • All data is protected with 256-bit SSL encryption.
  • Only the information necessary to provide our services is collected.
  • Your information is not shared with any authority unless legally required.

To read the full Privacy Policy Privacy Policy Page View.

11Dispute Resolution

If you're unhappy with anything, contact our support team first — most issues are resolved within 24 hours.

Complaints Process

  1. Contact support via Live Chat or email with a detailed description of your complaint.
  2. Attach any relevant screenshots or transaction IDs.
  3. The support team will provide a resolution within 24–72 hours.
  4. If you're unsatisfied with the resolution, you may request a senior review.

99x00's decision on match results is final, as every outcome is verified against official sources.

12Changes to Terms

99x00 may update these terms at any time for business, legal, or regulatory reasons. When changes are made:

  • The date at the top of this page will be updated accordingly.
  • You will be notified via your registered email or an in-app notification.
  • For significant changes, you will be asked to acknowledge them upon logging in.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not agree to the new terms, you have the option to close your account.

Keep push notifications enabled on the app to stay informed about important updates.

Why Reading the Terms Matters — 99x00's Perspective

Most people click "I Agree" without reading the terms and conditions — and that's completely understandable, since these pages are usually long, complicated, and written in English. 99x00 wanted to change that experience. Our terms are written in Bengali, in plain language, so every user can genuinely understand them.

Here's a simple example: say you receive a ৳5,000 welcome bonus as a new member. Many users assume they can withdraw it straight away — and end up disappointed when they don't understand the wagering requirements. At 99x00, bonus terms and wagering conditions are clearly stated alongside every offer — nothing is hidden. That transparency is the foundation of our credibility.

The deposits and withdrawals section is what matters most to many users. How quickly will funds arrive, are there any fees, and what are the limits? All of these questions are answered clearly in our Terms & Conditions. 99x00 charges no withdrawal fees of its own — if bKash or Nagad apply their own charges, those are governed by their policies, not ours.

Users also bear personal responsibility for their account security. Keeping your password private, staying cautious when logging in on unfamiliar networks, and reporting any suspicious activity to support immediately — these are the account holder's responsibility. 99x00 provides the highest level of technical security, but if login credentials are compromised, that liability rests with the user.

Bonus abuse is worth addressing in more detail, as many users break this rule without realising it. If two members of the same household open separate accounts on the same device, the system may flag this as bonus abuse. If you're in this situation, let support know in advance — there's a separate process in place for multiple members of the same household.

Responsible Betting isn't just a section — it's woven into every decision 99x00 makes. From account self-exclusion to setting deposit limits, every feature is designed to keep you in control. If betting starts to feel more like stress than fun, taking a break is always the right call.

You can read 99x00's Terms & Conditions at any time — no login required. You'll be notified whenever changes are made. If anything is unclear, just ask via Live Chat and our support team will walk you through it.

Read the terms? Start playing now

99x00 offers transparent terms, secure payments, and support in Bengali. Sign up and claim your welcome bonus on your first deposit.

Transparent
Terms, Responsible Play — 99x00's Promise
Privacy Policy

Please read our Privacy Policy for full details on how your personal information is collected and used.

Responsible Betting

If you're experiencing betting-related issues or want to set limits, visit the Responsible Gaming page for a full set of tools.

Questions About the Terms

To withdraw from 99x00, log in to your account and go to the "Wallet" or "Withdrawal" section. Choose your preferred method (bKash, Nagad, or others), enter the amount and mobile number, then confirm. In most cases, withdrawals to bKash or Nagad arrive within 15–30 minutes. During peak hours at night, it may take up to 2 hours. Bank transfers take 1–2 business days. The minimum withdrawal is ৳200 and the platform charges no fees. If you're planning to withdraw a large amount for the first time, your KYC must be completed — so it's a good idea to submit your National ID card and get verified in advance.

In the 99x00 Live Casino, you can play Baccarat, Roulette, Blackjack, and Dragon Tiger with real dealers in real time. For newcomers, Dragon Tiger or Baccarat are the easiest starting points — both simply require you to bet on one side, with no complex strategy involved. Before each game, select your chip value from the top of the screen (starting from as low as ৳10), click on your chosen betting area at the table, and once the dealer deals the cards, winnings are settled automatically. You can also chat with the dealer using the live chat feature. Before playing for the first time, it's recommended to read the "How to Play" guide in the rules section of the relevant game.

Got Questions? We Answer in Bengali

If any part of the Terms & Conditions is unclear or you'd like to know more, reach out to us via Live Chat. The 99x00 support team is available 24/7 and ready to help.

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