Deposits made at 99x00 via bKash, Nagad, or Rocket typically reflect within 3 to 10 minutes to your balance. However, bank server or mobile network issues may occasionally cause slight delays.
After Depositing If funds haven't arrived within 15 minutes Follow the steps below:
1. Check your bKash/Nagad app's transaction history to see whether the amount was deducted.
2. If the amount was deducted, note down your Transaction ID (TrxID).
3. Open 99x00's live chat and provide your TrxID, amount, and transaction time.
4. The support team typically responds within within 15–30 minutes and the issue gets resolved.
If your bKash app shows no deduction even though you completed the process, a payment gateway error occurred and your funds were not debited — go ahead and try the deposit again. If the same amount is deducted twice, you will receive a refund; simply contact support and let them know.
After Depositing If funds haven't arrived within 15 minutes Follow the steps below:
1. Check your bKash/Nagad app's transaction history to see whether the amount was deducted.
2. If the amount was deducted, note down your Transaction ID (TrxID).
3. Open 99x00's live chat and provide your TrxID, amount, and transaction time.
4. The support team typically responds within within 15–30 minutes and the issue gets resolved.
If your bKash app shows no deduction even though you completed the process, a payment gateway error occurred and your funds were not debited — go ahead and try the deposit again. If the same amount is deducted twice, you will receive a refund; simply contact support and let them know.
Minimum deposit is ৳200. 99x00 charges no fees on deposits.
Placing cricket bets on 99x00 is straightforward. Here's how:
1. Log In — Log in to your account and confirm your balance.
2. Go to the Sports section — Open the "Cricket" section from the menu.
3. Select a Match — Browse the list of upcoming or live matches and click on the one you want.
4. Choose Your Market Type — You'll find a wide range of markets including Match Winner, Total Runs, innings score, series winner, and more.
5. Check the Odds — For example, if Bangladesh's odds to win are 2.10, a ৳100 bet would return ৳210 if they win.
6. Add to Bet Slip — Click on your preferred odds and they will be added to the bet slip on the right.
7. Enter Amount & Confirm — Enter your stake (minimum ৳10), review your potential winnings, and click the "Place Bet" button.
When betting on live matches, odds shift constantly — right alongside every goal or wicket. Use the Cash Out feature to settle your bet before the match ends and lock in a guaranteed return.
1. Log In — Log in to your account and confirm your balance.
2. Go to the Sports section — Open the "Cricket" section from the menu.
3. Select a Match — Browse the list of upcoming or live matches and click on the one you want.
4. Choose Your Market Type — You'll find a wide range of markets including Match Winner, Total Runs, innings score, series winner, and more.
5. Check the Odds — For example, if Bangladesh's odds to win are 2.10, a ৳100 bet would return ৳210 if they win.
6. Add to Bet Slip — Click on your preferred odds and they will be added to the bet slip on the right.
7. Enter Amount & Confirm — Enter your stake (minimum ৳10), review your potential winnings, and click the "Place Bet" button.
When betting on live matches, odds shift constantly — right alongside every goal or wicket. Use the Cash Out feature to settle your bet before the match ends and lock in a guaranteed return.
Registration at 99x00 is completely free and typically takes Within 3 minutes ends. Keep the following in mind before you get started:
Required Information:
— Full name (first and last name separately)
— An active mobile number (for OTP verification)
— Email address
— Date of birth (registration is not permitted for users under 18)
— A unique username (minimum 5 characters)
— A strong password (minimum 8 characters)
Registration steps:
Fill out the form → Agree to the terms → Click "Create Account" → Receive OTP on your mobile → Complete verification with the OTP.
You can start depositing and betting immediately after registration. However, KYC verification is required before making large withdrawals — simply upload a photo of your National ID, and approval is typically granted within 24 hours.
Required Information:
— Full name (first and last name separately)
— An active mobile number (for OTP verification)
— Email address
— Date of birth (registration is not permitted for users under 18)
— A unique username (minimum 5 characters)
— A strong password (minimum 8 characters)
Registration steps:
Fill out the form → Agree to the terms → Click "Create Account" → Receive OTP on your mobile → Complete verification with the OTP.
You can start depositing and betting immediately after registration. However, KYC verification is required before making large withdrawals — simply upload a photo of your National ID, and approval is typically granted within 24 hours.
Each person is allowed only one account. Opening multiple accounts is strictly prohibited.
Yes, 99x00 has its own mobile app — available for both Android and iOS. The app is completely free to download.
Steps to install on Android:
1. Go to your phone's Settings > Security and enable "Unknown sources" or "Install unknown apps".
2. Go to the /app page on the 99x00 website and click the Android APK download button.
3. Once the download is complete, open the APK file from your file manager.
4. Tap the "Install" button — installation completes in just 1–2 minutes.
5. After installation, open the app and log in to your existing account or register a new one.
On iOS (iPhone/iPad): Search for "99x00" on the App Store, or go directly to the iOS link from the /app page.
App benefits: get push notifications for bet results and bonus updates, faster loading, biometric (fingerprint) login, and access to all website features under the same account.
Steps to install on Android:
1. Go to your phone's Settings > Security and enable "Unknown sources" or "Install unknown apps".
2. Go to the /app page on the 99x00 website and click the Android APK download button.
3. Once the download is complete, open the APK file from your file manager.
4. Tap the "Install" button — installation completes in just 1–2 minutes.
5. After installation, open the app and log in to your existing account or register a new one.
On iOS (iPhone/iPad): Search for "99x00" on the App Store, or go directly to the iOS link from the /app page.
App benefits: get push notifications for bet results and bonus updates, faster loading, biometric (fingerprint) login, and access to all website features under the same account.
Only download from 99x00's official /app page. Downloading from third-party sites is not safe.
For security reasons 5 consecutive incorrect password attempts your 99x00 account will be temporarily locked. This is an automatic security measure to protect your account from unauthorized access.
How to resolve it:
Option 1 — Wait 30 minutes: The automatic lock is usually lifted after 30 minutes. Once it clears, log in again with the correct password.
Option 2 — Reset your password: Click the "Forgot Password?" link on the login page. Enter your registered email or phone number and a reset link or OTP will be sent to you.
Option 3 — Contact Support: Contact us via live chat or email us at support@99x00.net. Once your identity is verified (name, phone number, and registered email), the support team will unlock your account.
To avoid this in the future, consider using a password manager and enabling 2FA. With 2FA active, even if you forget your password, recovering access via OTP is straightforward.
How to resolve it:
Option 1 — Wait 30 minutes: The automatic lock is usually lifted after 30 minutes. Once it clears, log in again with the correct password.
Option 2 — Reset your password: Click the "Forgot Password?" link on the login page. Enter your registered email or phone number and a reset link or OTP will be sent to you.
Option 3 — Contact Support: Contact us via live chat or email us at support@99x00.net. Once your identity is verified (name, phone number, and registered email), the support team will unlock your account.
To avoid this in the future, consider using a password manager and enabling 2FA. With 2FA active, even if you forget your password, recovering access via OTP is straightforward.
At 99x00, the settlement of bets on cancelled or abandoned matches depends on how much of the match was played.
For cricket:
— before the match starts If cancelled beforehand: All bets are cancelled and the full stake is refunded.
— Minimum overs required (typically 20 overs in ODIs, 5 overs in T20s) have been completed and the result is determined via the DLS method, the bet will be settled accordingly.
— If the result is Abandoned / No Result, the bet is cancelled and the stake is returned.
For football:
— Ended Before 90 Minutes the bet is typically cancelled and the stake refunded.
— However, if the specific condition of the bet has already been fulfilled (for example, a "first half goal" market where play reached half-time), the bet may still be settled.
If a bet is cancelled, the stake is returned to your balance within 24 hours. If you have any concerns about how a bet was settled, reach out via live chat.
For cricket:
— before the match starts If cancelled beforehand: All bets are cancelled and the full stake is refunded.
— Minimum overs required (typically 20 overs in ODIs, 5 overs in T20s) have been completed and the result is determined via the DLS method, the bet will be settled accordingly.
— If the result is Abandoned / No Result, the bet is cancelled and the stake is returned.
For football:
— Ended Before 90 Minutes the bet is typically cancelled and the stake refunded.
— However, if the specific condition of the bet has already been fulfilled (for example, a "first half goal" market where play reached half-time), the bet may still be settled.
If a bet is cancelled, the stake is returned to your balance within 24 hours. If you have any concerns about how a bet was settled, reach out via live chat.
99x00's welcome bonus is for new members — available on your first deposit after registration 100% Bonus, up to ৳10,000 and beyond.
Steps to Claim Your Bonus:
1. Create a new account at 99x00.
2. Log in to your account and go to the Deposit section.
3. Select the "Welcome Bonus" option when making your deposit (if no pop-up appears, activate the bonus from the Promotions page).
4. A minimum deposit of ৳500 will automatically trigger the bonus.
Bonus terms & conditions (summary):
— To withdraw your bonus, you must place bets totalling (deposit + bonus) × the specified wagering requirement.
— Sports Betting (odds 1.50+) counts 100% toward wagering requirements.
— to claim the bonus Within 30 days Wagering requirements must be met.
— Withdrawing while a bonus is active may result in the bonus being cancelled.
Full terms and conditions are available on the /promotions page. If you have any questions, reach out to support before claiming a bonus.
Steps to Claim Your Bonus:
1. Create a new account at 99x00.
2. Log in to your account and go to the Deposit section.
3. Select the "Welcome Bonus" option when making your deposit (if no pop-up appears, activate the bonus from the Promotions page).
4. A minimum deposit of ৳500 will automatically trigger the bonus.
Bonus terms & conditions (summary):
— To withdraw your bonus, you must place bets totalling (deposit + bonus) × the specified wagering requirement.
— Sports Betting (odds 1.50+) counts 100% toward wagering requirements.
— to claim the bonus Within 30 days Wagering requirements must be met.
— Withdrawing while a bonus is active may result in the bonus being cancelled.
Full terms and conditions are available on the /promotions page. If you have any questions, reach out to support before claiming a bonus.
The welcome bonus is a one-time offer — available on your first deposit only. Check the /promotions page for ongoing bonus offers.