Privacy & Data Protection

99x00 Privacy Policy — How Your Data Is Protected

You have the right to know how carefully your personal data is handled. Here at 99x00, we explain clearly what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Our Core Privacy Commitments
Your Data Is Never Sold
SSL 256-Bit Encryption
Not shared with third parties
You're in Control of Your Data
You may request deletion of your data

Privacy Policy Summary

A quick overview of the key points before you read the full policy — though we recommend reading it in full.

What information is collected

Name, email address, phone number, and date of birth provided at registration. Partial payment information, device technical details, and platform usage log data.

Why we collect your data

For account management, payment processing, identity verification, and fraud prevention. Some data is also retained to comply with legal obligations.

Who receives your information

Limited data may be shared with payment processors and licensing authorities. We do not share your information with any third party for advertising or marketing purposes.

How We Keep It Secure

256-bit SSL encryption, encrypted databases, and regular security audits. Passwords are hashed — no one can view them in plain text.

Your Rights

You have the right to view, correct, and request deletion of your personal data. Marketing emails can be unsubscribed from at any time.

How Long We Keep Your Data

Some data may be retained for up to 5 years after account closure for legal compliance purposes. Data that is no longer needed is deleted.

1Introduction & Scope

99x00 (referred to as "we" or "the Platform") takes your privacy very seriously. This Privacy Policy explains what information we collect when you create an account or use our services, how we use and store that information, and what rights you have.

By creating an account or using 99x00, you are agreeing to this Privacy Policy. Please take a moment to read it — it is written with your best interests in mind.

This Privacy Policy is aligned with GDPR guidelines and developed in accordance with international data protection standards.

This policy applies to the 99x00 website, mobile app, and all related services. For any questions, contact us at support@99x00.net.

2What information we collect

Information You Provide Directly

Information you provide directly during registration and account use:

Data Type Example Purpose
Identity-Related Name, date of birth, national ID KYC Verification
Contact information Email, phone number Account Management
Financial information Mobile banking number (partial) Payment Processing
Security Information Password (hashed), 2FA settings Account Security

Automatically Collected Data

Some technical information is collected automatically while you use the platform:

  • IP address and approximate location (down to country and city level).
  • Browser type, device model, and operating system.
  • Login times, session duration, and page visit data.
  • Log data from betting and gaming activity.
  • Information collected through cookies and similar tracking technologies.

We never store full payment card numbers, complete bank account details, or private keys to crypto wallets.

3How your information is used

99x00 uses your information for the following purposes:

For service delivery

  • Account creation and management.
  • Processing deposits and withdrawals.
  • Keeping betting and gaming services operational.
  • Providing customer support services.
  • Applying bonuses and promotions.

Security & legal purposes

  • Identity verification (KYC) and age confirmation.
  • Detecting and preventing fraud and money laundering.
  • Meeting licensing and regulatory requirements.
  • Used as evidence in dispute resolution.

Platform improvement

  • Analyzing and improving the user experience.
  • Identifying technical issues.
  • Planning new features.

If you no longer wish to receive marketing emails, you can unsubscribe at any time through your account settings or by contacting support.

4Who Your Data Is Shared With

99x00 does not sell your personal data or share it with third parties for advertising purposes. However, limited data sharing may occur in the following circumstances:

Service Provider Partners

Only the data necessary for service delivery is shared with payment processors (bKash, Nagad), game providers, and cloud hosting services. These partners are held to the same strict privacy standards as 99x00.

Legal Authorities

Data may be disclosed in response to a court order, a lawful request from an investigative authority, or a licensing authority requirement. In such cases, only the minimum legally required information will be shared.

Business Restructuring

In the event of an ownership change or merger involving 99x00, user data may transfer to the new entity — however, this Privacy Policy will remain in effect and users will be notified in advance.

Your data will never be shared with advertising companies, data brokers, or any unrelated third parties.

5Security measures

99x00 protects your data with multiple layers of security, applied across both technical and administrative levels.

1
SSL 256-Bit Encryption

All data transferred between your browser and our servers is encrypted — equivalent to the protection used in banking systems, meaning no one can intercept and read your data in transit.

2
Password Hashing

Your password is never stored directly — only a one-way hash is kept. No one at 99x00, including staff, can see your password.

3
Two-factor authentication (2FA)

Enabling OTP at login means that even if someone knows your password, they cannot access your account. You can turn on 2FA from your account settings.

4
Real-Time Fraud Detection

Our automated systems monitor accounts around the clock for unusual activity. Any suspicious login or transaction is flagged and verified immediately.

5
Regular Security Audits

Independent security experts regularly test the platform for vulnerabilities. Any issues found are resolved promptly.

6
Encrypted Database

Data stored on our servers is also encrypted — only authorized systems can read it. Physical server access is strictly controlled.

6Cookie Policy

99x00 uses cookies and similar technologies that store small files in your browser. These help the platform function correctly and improve your overall experience.

Cookies can be disabled through your browser settings; however, disabling essential cookies may affect platform functionality and prevent you from logging in.

99x00 does not use any third-party advertising cookies. Data from analytics cookies is used only for aggregate statistics — no individual user is identified.

7How long your information is retained

99x00 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

General rules

  • All data is retained for as long as your account remains active.
  • Financial transaction records are retained for up to 5 years after account closure, as required by law.
  • KYC documents are retained for 5 years in accordance with licensing requirements.
  • Support conversation records are deleted after 2 years.
  • Analytics data is anonymized and retained for a maximum of 2 years.

After the legally required retention period, data is securely deleted — no recoverable copies are kept.

8Your Data Rights

You have a number of rights over your personal data. They are detailed below.

Right of Access

To request a copy of the data we hold on you, contact our support team. We'll provide it within 30 days.

Right to rectification

If any of your information is incorrect, you can request a correction. Changes to your name or date of birth may require verification.

Right to erasure

After your account is closed, you may request deletion of your data once the legally required retention period has expired.

Right to Object to Processing

You can opt out of marketing emails or object to specific uses of your data — changes take effect immediately.

Right to Data Portability

If you'd like to export your data in a machine-readable format, please contact our support team.

Right to restrict processing

You can request that processing of disputed data be restricted while the matter is being resolved.

To exercise these rights, email us at support@99x00.net or reach out via live chat. Due to legal obligations, some requests may be partially fulfilled — you will be informed of the reasons.

9Minor Protection

99x00 is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.

If a minor attempts to register, our age verification system will detect and block the process. Should any minor's data be collected inadvertently, it will be deleted immediately upon discovery and the associated account will be closed.

If a parent or guardian discovers that their child has created an account on 99x00, please contact us immediately at support@99x00.net — we will take prompt action.

10Privacy Policy updates

99x00 may update this Privacy Policy when necessary. If changes are made:

  • The revision date at the top of this page will be updated accordingly.
  • For significant changes, you will be notified by email or in-app notification.
  • Upon login, the updated policy will be displayed and your acknowledgement may be required.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to a major change, you will have the option to close your account.

11Contact & Complaints

For any privacy-related questions or complaints:

  • Email: support@99x00.net
  • Live Chat: Chat icon at the bottom-right of any page on the platform
  • Response Time: Usually within 24 hours; up to 30 days for complex requests

If 99x00 is unable to resolve your complaint to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.

Your data at 99x00 — our approach

Using any online service means sharing some personal information. The real question is where that data goes, who can see it, and whether it's secure. At 99x00, those questions have clear answers — we only collect what we genuinely need to provide our services.

At registration, we collect your name, phone number, and email — these are essential for managing your account and verifying transactions. Your date of birth is collected for age verification, to ensure the platform is used by adults only. No additional information beyond this is collected.

A common concern is how payment details are stored. 99x00 never retains your full bKash or Nagad number for an extended period. After a transaction, only partial details are kept — enough to help verify future transactions. Your full account number is transmitted in encrypted form directly to the payment processor and is never stored in our systems.

Many users ask — does 99x00 monitor their betting activity? Yes, log data is retained, but solely for security purposes: detecting fraud, resolving disputes, and improving the platform. Your betting patterns are never sold to advertising companies — that is a line we will never cross.

99x00 continues to invest in the technical side of data protection. SSL encryption is no longer just for major banks — every connection on 99x00 is encrypted. Data stored on our servers is also encrypted, meaning that even if someone were to gain unauthorized access, the information would be unreadable.

We strongly recommend enabling Two-Factor Authentication (2FA). Logging in with a password alone means that if someone obtains your password, they can access your account. With 2FA enabled, an OTP is sent to your phone each time you log in — no one can get in without it. It takes just 2 minutes to set up and significantly boosts your account security.

Many users are unaware of their data rights. You can request a copy of all personal data 99x00 holds about you — just email our support team. If any information is incorrect, you can have it corrected. Once your account is closed and the legal retention period has passed, you can also request that all your data be deleted. These rights are not just on paper — they are fully enforceable in practice.

At 99x00, privacy is not a compliance obligation — it's a responsibility to our users. You trust us with your data, your money, and your experience. Keeping all of that safe is our top priority.

Play Safe, Play with Confidence

Your data is protected to the highest standard at 99x00. Register now and experience Bangladesh's most secure betting platform.

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Your data is encrypted — 99x00's commitment
Terms & Conditions

Read the full terms and conditions governing use of the platform.

Responsible Betting

Learn about betting limits and responsible gambling tools.

Help Center

Get answers to frequently asked questions.

Account Security FAQs

Changing the language on 99x00 is straightforward. On the website, click the top-right corner; on the mobile app, tap the settings icon — you will find a "Language" option there. Switching between Bengali and English takes effect instantly with no page reload required. Your language preference is saved to your account, so it will remain the same the next time you log in. If you are on the app, you can also find the language option under "Profile" or "Settings". If you cannot locate it, just ask via live chat — our support team will guide you directly.

Two-Factor Authentication (2FA) is available in 99x00's security settings. After logging in, click the profile icon in the top right corner, then navigate to the "Security" section. Enable the "Two-Factor Authentication" option. An OTP will then be sent to your registered phone number — use it to activate 2FA. Once enabled, any login from a new device or browser will require an OTP sent to your phone. With 2FA active, even if someone knows your password, they cannot access your account without the code sent to your phone each time. We strongly recommend keeping this enabled.

Privacy Questions? We Have Answers

If you want to know how your data is being used, or if you have any concerns, reach out to our support team directly. The 99x00 team is always ready to help.

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